SMS Autoresponder
Why they are valuable to your success.
Autoresponders are an excellent way for real estate agents to get back to their clients without having to worry about when to check up on them next. It will keep you accountable for checking up on your leads while still focusing on your tasks.
LVL UP’s autoresponders will start a conversation with a customer when you are not able to, which can potentially help you keep your leads and even gain more. It will remind the agents when it is time to check up on a client. When you are running marketing campaigns, you are not always going to be able to respond to incoming leads. Leads could come in at 7 in the morning or 7 at night. A productive real estate agent will be busy with doing showings, calls, closings, open houses, etc. and won’t always be available to respond to leads that are being generated.
HOW EXACTLY
DO SMS CHATS WORK?
How SMS chats make conversations with clients faster and easier.
According to homelight.com, if you respond within the first 5 minutes of a client contacting you, you have an 80% chance of doing business with them. The percentage goes down significantly the longer it takes you to respond because the customer will be more likely to give business to whoever responds first. Using the autoresponder will help you respond to your clients promptly and keep your leads. It will not only get the ball rolling for you with potential clients, but also help you pick up from where you left off.
SMS chats are text messages that are sent out to your leads with the added advantage of being integrated with the LVL UP CRM. Having everything in one spot creates an easier workflow, keeps you more organized with your discussions, and overall helps with keeping up with your leads. Communicating through the LVL UP CRM gives you a birds-eye view of all of your calls, messages, chats, and notes in a single spot with your client. This is useful to have when working with multiple clients because you can then have a reminder of what was discussed.
The feature is available directly within each clients’ profile, so you simply type back and forth as you would in any messaging service. The feature is built with Twilio as a network provider, which is one of the largest SMS Networks available.
In addition to keeping your workflow more efficient, SMS chats are also a great marketing tool to have in your arsenal because they will have a much higher open rate than emails.
Still Have Questions? Here Are Some Answers.
FREQUENTLY ASKED QUESTIONS
A: Yes. The app is available for download both in the Google Play store and OSX app store. After downloading, make sure to enable notifications on your phone so that you don’t miss out on any messages. Additionally, the SMS chat feature is available for use by logging into the LVL UP CRM from any web browser.
A: LVL UP offers 1,000 text message credits for free. After you have exceeded that amount, you can buy as many as you want through the LVL UP marketplace.
A: You will have faster and easier access to your clients by having everything in one central location. The SMS features are not for everybody, but it is an available feature that you can incorporate if you find value in it.
A: Yes, it is available on Google Play store and the App store. Additionally, you can access the SMS chat feature by logging into your LVL UP account.
A: The FTC has put in a law called the CAN-SPAM Act where customers have to give you permission to send them spam messages. Also, an opt-out option in those messages needs to be included as well. If a customer does not give you permission to send them marketing messages, then you cannot do it. We discuss the regulation in further detail in our initial call with you in order to make sure you understand the laws that need to be followed.
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